Returns & Exchanges
At French Crown, we want you to be completely satisfied with your premium fashion purchase. If the fit isn't perfect or you've changed your mind, we offer a seamless 30-day return and exchange policy for all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check & Packaging
Ensure the garments are in their original condition with all tags intact, then securely pack them in the original French Crown box.
Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional shipping cost.
Refund or Exchange Processing
Once our warehouse team verifies the returned items, your refund will be credited to your original payment method or your replacement will be dispatched.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing